Version History
Here you can find the changelog of MyFrontier since it was posted on our website on 2016-09-24.
The latest version is 4.13.0 and it was updated on soft112.com on 01 April, 2024.
See below the changes in each version:
version 4.12.0
posted on 2024-03-19
- We’ve overhauled our billing experience to make it easier for customers to view and pay bills in the app.
- Our home screen just got smarter by highlighting the most important alerts and actions needed for each user.
- Customers can now add Identity Protection services to their plan.
- Performance enhancements and bug fixes.
version 4.13.0
posted on 2024-03-19
- Eligible customers can now upgrade their internet speed plans in the app.
- TV customers can now purchase additional and/or replacement remotes for their services.
- Enhancements to our billing experience.
- Bug fixes and performance improvements.
version 4.10.1
posted on 2024-02-09
- Performance bug fixes for enhanced user experience.
version 4.11.1
posted on 2024-02-09
- Performance improvements and bug fixes
version 4.10.0
posted on 2024-01-15
- Customers can now upgrade their services by purchasing Wi-Fi extenders in the app.
- Ability to de-enroll in Vacation Services.
- Bug fixes and performance improvements.
version 4.9.0
posted on 2023-12-14
- Customers can upgrade their services with several new security and wi-fi products available
- New feature to manage Vacation Services from the app
- Bug fixes and performance improvements
version 4.8.0
posted on 2023-11-18
- NEW and improved experience for self-install customers to show order details and shipment tracking information!
- Missed appointment enhancements
- Optimizations within our chatbot experience to clearly show changes between current and past bills
- Bug fixes that our users reported
version 4.7.1
posted on 2023-10-26
- Customers can now add YouTube TV to their services in the app!
- Enhancements to Active Services to include more products.
- Improved ability to notify customers of service outages.
- New alerts when a scheduled payment is declined.
- Bug fixes.
version 4.6.1
posted on 2023-10-04
-Introduced the ability for qualifying customers to add YouTube TV to their account!
-Fixed a bug impacting auto pay sign up.
-Additional bug fixes and performance improvements.
version 4.6.0
posted on 2023-09-08
- Simplified our notification preferences and how customers opt into them
- Updates to our email verification and account creation experiences
- Enhancements to our "Move Request" flow in chat
- Additional messaging to notify customers when payment methods fail
- More ways to access our privacy policies
version 4.5.1
posted on 2023-08-25
Customers now have the ability to submit a "Move Request" through our chat in app!
Account registration improvements
Bug fixes
version 4.5.0
posted on 2023-08-09
Eligible customers can now explore and add products to their Frontier services directly within the app!
Customers with multiple Frontier accounts can now view and manage all accounts through their singular login.
We've added maintenance messaging within our app to alert customers when certain features may be unavailable.
Updates to our mobile phone verification and account creation experiences.
Messaging to notify customers when payment methods are expired or fail.
version 4.4.1
posted on 2023-08-01
Security enhancement to address an issue where customers were experiencing problems logging into the mobile app
version 4.4.0
posted on 2023-06-21
-Added the estimated time to restore service on our outages page
-Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
-Made it easier to discover and engage in our troubleshooting flow
-Updates to our appointments experience, including enhancements to our reschedule and cancel flow
-Bug fixes
version 4.3.2
posted on 2023-06-21
version 4.2.1
posted on 2023-05-15
-Fixed a bug where customers were facing issues logging in and accessing their account details
-Failed payment messaging enhancements
-Other bug fixes our users reported
-Accessibility updates
version 4.2.0
posted on 2023-03-27
-Optimized our Agent Ticket Reschedule experience
-Added alerts when using a business card as a payment method
-Fixed a bug where users were being signed out when putting the app in the background and other bugs our users reported
-Accessibility and security updates
version 3.6.0
posted on 2022-04-19
New Logo and color palette in support of Frontier's branding enhancements.
version 3.5.1
posted on 2022-02-23
Update app icon
version 3.4.3
posted on 2021-10-11
Bug fix
version 3.4.2
posted on 2021-09-29
- Ability to edit a scheduled payment
- New payment confirmation screen
- UI Design enhancements
- View basic information about your Frontier ID on the login screen
- Bug Fix
version 3.4.0
posted on 2021-06-28
-Ability to edit a scheduled payment
-Bill pay experience improvements
-UI enhancements
-Bug fixes
version 3.3.2
posted on 2021-03-18
-Improved message center functionality
-Billing experience enhancements
-Bug fixes
version 3.3.1
posted on 2021-02-10
Enhanced custom in-app dialogs.
Improved speed test functionality.
Bug fixes.
version 3.3.0
posted on 2020-12-11
Version 3.3.0
- Complete navigation and visual redesign
- New onboarding process
- Improved self-service features
- Network status indicator with speed test results
- Service call status with appointment management
- Home screen notifications for important account and service information
- Bill management information at a glance
version 3.2.2
posted on 2020-10-22
An enhancement was made to the notification preferences opt-in screen.
version 3.2.1
posted on 2020-09-25
- Added Home screen features and information
- Quick-access menu carousel
- Paperless billing sign up and maintenance
- Ability to customize payment amounts
- Download and save your billing statement
- Speed test your internet connection
- New message center for important account and service information
- Performance improvements
And much more...
version 3.1.2
posted on 2020-04-11
Update includes information on Frontier’s(R) Contact-Free Installation. In response to COVID-19 we are providing Contact-Free, technician guided installation and repairs. For customers with upcoming appointments, access to information on the new protocol is now included.
version 3.1.0
posted on 2020-04-03
Our 3.1 update includes new capabilities and performance improvements that greatly improves in-app experience . Features include:
. Increased security to keep account information private
. Enhanced troubleshooting capabilities
. Added scheduled auto-pay reminder
. Improved appointment management
And much more...
version 3.0.5
posted on 2020-02-14
. UI Updates
. Enhanced Network Diagnostics
. Bug Fixes
. Verbiage Updates
. Sign-In Improvements
version 3.0.3
posted on 2020-01-21
Release 3.0.3 hot fixed some issues that were impacting a percentage of app users.
version 3.0.2
posted on 2020-01-11
Release 3.0.2 hot fixed some issues that were impacting a percentage of app users following the previous release.
version 2.0.0.52
posted on 2019-09-11
- Support for new 5-digit Passcode to secure your online account
- Bug Fixes (payments) and Incremental App Improvements
version 2.0.0.48
posted on 2019-08-06
Numerous bug fixes, enhancements, and security improvements
version 2.0.0.41
posted on 2019-05-13
Bug fixes
version 1.2.1
posted on 2017-11-17
- Refresh My Services tool allows FiOS customers to fix common issues
version 1.1.15
posted on 2016-09-16
Bug fixes and performance enhancements